At Michael Choice ("the Site," "we," "us," or "our"), we value your privacy and are committed to protecting the personal information you provide when you visit our website, use our services, or make a purchase through michaelchoice.com (the "Site") or otherwise interact with us regarding the Site (collectively, the "Services"). This Privacy Policy outlines how we collect, use, and disclose your personal information.
By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, along with the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as detailed below. The information we collect and how we use it may vary depending on how you interact with us.
In addition to the uses described below, we may use the information we collect to communicate with you, enhance the Services, comply with legal obligations, enforce our terms of service, and protect the Services, our rights, and those of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that can identify, describe, or be associated with you. The sections below describe the categories and types of personal information we collect.
Information We Collect Directly from You
This includes the information you submit to us when you use our Services:
Contact Details: Your name, address, phone number, and email.
Order Information: Your name, billing and shipping addresses, payment information, and order details.
Account Information: Username, password, security questions, and other account security-related information.
Customer Support Information: Information you provide when communicating with us through customer service.
Information We Collect About Your Usage
We may automatically collect certain information about how you interact with our Site ("Usage Data"). This could include:
Device and browser information.
IP address.
Network connection details.
Other information related to your usage of the Services (using cookies, pixels, and similar technologies).
Information from Third Parties
We may also collect information from third parties, such as:
Payment Processors: To handle payment transactions, process orders, and provide you with products or services.
Service Providers: Vendors that assist us with operating the Site, such as customer support, data storage, and analytics.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to process your payments, fulfill your orders, send account notifications, and manage your account, including arranging shipping and handling returns or exchanges. This is done to fulfill our contract with you.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending emails, text messages, or postal mail to inform you about new products, sales, or other offers. We may also personalize the Services and advertisements on our Site and other websites.
Security and Fraud Prevention
We use your personal information to detect and prevent fraudulent or illegal activity and protect the integrity of our Services.
Customer Communication and Service Improvement
We use your personal information to communicate with you regarding customer support and to improve our Services.
Cookies
We use cookies to enhance and improve your experience on our Site. For more information about the cookies we use, please see Squarespace Cookie Policy.
You can control your cookie preferences through your browser settings, but please note that blocking cookies may affect how some Services work on the Site.
How We Disclose Personal Information
We may share your personal information with third parties in the following situations:
Service Providers: For services like IT management, payment processing, shipping, customer support, and data analytics.
Marketing Partners: For advertising and promotional purposes.
Affiliates: Within our corporate group for legitimate business interests.
Legal Compliance: If required by law, such as in response to subpoenas, search warrants, or other legal requests.
Business Transactions: If we are involved in a business transaction such as a merger or acquisition.
We will only share your personal information as described in this Privacy Policy and with third parties who adhere to similar privacy standards.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of these third-party websites before interacting with them.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us to have it deleted.
Security and Retention of Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. However, please be aware that no method of transmission over the Internet is 100% secure. We recommend not sending sensitive information through insecure channels.
We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.
Your Rights
Depending on where you live, you may have rights regarding your personal information. These rights may include:
Right to Access: Request access to the personal information we hold about you.
Right to Delete: Request the deletion of your personal information.
Right to Correct: Request corrections to inaccurate information.
Right to Portability: Request a copy of your personal information and transfer it to another service.
Right to Restrict Processing: Request a restriction on the processing of your data.
Withdrawal of Consent: Withdraw consent where we rely on it to process your data.
You may also manage communication preferences by opting out of promotional emails at any time.
Complaints
If you have complaints about how we process your personal information, please contact us. If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
International Users
Please note that we do not ship outside of the United States. YOUR personal information may be processed outside of the United States. We ensure that any international transfers comply with applicable data protection laws.